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Privacy Policy Agreement

ETA values its users' privacy. This Privacy Policy ("Policy") will help you  understand how we collect and use personal information from those who visit our  website or make use of our online facilities and services, and what we will and will  not do with the information we collect. Our Policy has been designed and created to  ensure those affiliated with ETA of our commitment and realization of our  obligation not only to meet, but to exceed, most existing privacy standards. 

We reserve the right to make changes to this Policy at any given time. If you want  to make sure that you are up to date with the latest changes, we advise you to  frequently visit this page. If at any point in time ETA decides to make use of  any personally identifiable information on file, in a manner vastly different from  that which was stated when this information was initially collected, the user or  users shall be promptly notified by email. Users at that time shall have the option  as to whether to permit the use of their information in this separate manner. 

This Policy applies to ETA, and it governs any and all data collection and  usage by us. Through the use of www.etaliving.com, you are therefore consenting  to the data collection procedures expressed in this Policy. 

Please note that this Policy does not govern the collection and use of information by  companies that ETA does not control, nor by individuals not employed or  managed by us. If you visit a website that we mention or link to, be sure to review  its privacy policy before providing the site with information. It is highly  recommended and suggested that you review the privacy policies and statements  of any website you choose to use or frequent to better understand the way in which  websites garner, make use of and share the information collected. 

Specifically, this Policy will inform you of the following: 

  • What personally identifiable information is collected from you through our  website; 
  • Why we collect personally identifiable information and the legal basis for such  collection; 
  • How we use the collected information and with whom it may be shared; 
  • What choices are available to you regarding the use of your data; and
  • The security procedures in place to protect the misuse of your information.

Information We Collect 

It is always up to you whether to disclose personally identifiable information to us,  although if you elect not to do so, we reserve the right not to register you as a user  or provide you with any products or services. This website collects various types of  information, such as: 

  • Voluntarily provided information which may include your name, address,  email address, billing and/or credit card information etc. which may be used  when you purchase products and/or services and to deliver the services you  have requested. 
  • Information automatically collected when visiting our website, which may  include cookies, third party tracking technologies and server logs. 

In addition, ETA may have the occasion to collect non-personal anonymous  demographic information, such as age, gender, household income, political  affiliation, race and religion, as well as the type of browser you are using, IP  address, or type of operating system, which will assist us in providing and  maintaining superior quality service. 

ETA may also deem it necessary, from time to time, to follow websites that  our users may frequent to gleam what types of services and products may be the  most popular to customers or the general public. 

Please rest assured that this site will only collect personal information that you  knowingly and willingly provide to us by way of surveys, completed membership  forms, and emails. It is the intent of this site to use personal information only for  the purpose for which it was requested, and any additional uses specifically  provided for on this Policy.  

Why We Collect Information & For How Long 

We are collecting your data for several reasons: 

  • To better understand your needs and provide you with the services you have  requested; 
  • To fulfill our legitimate interest in improving our services and products; To send you promotional emails containing information we think you may like  when we have your consent to do so; 
  • To contact you to fill out surveys or participate in other types of market  research, when we have your consent to do so; 
  • To customize our website according to your online behavior and personal  preferences. 

The data we collect from you will be stored for no longer than necessary. The  length of time we retain said information will be determined based upon the  following criteria: the length of time your personal information remains relevant; 

the length of time it is reasonable to keep records to demonstrate that we have  fulfilled our duties and obligations; any limitation periods within which claims might  be made; any retention periods prescribed by law or recommended by regulators,  professional bodies or associations; the type of contract we have with you, the  existence of your consent, and our legitimate interest in keeping such information  as stated in this Policy. 

Use of Information Collected 

ETA does not now, sell, rent or lease any of its customer lists and/or names  to any third parties. If this ever changes, this Policy will be amended to reflect any  and all changes.  

ETA may collect and may make use of personal information to assist in the  operation of our website and to ensure delivery of the services you need and  request. At times, we may find it necessary to use personally identifiable  information as a means to keep you informed of other possible products and/or  services that may be available to you from www.etaliving.com 

ETA may also be in contact with you with regards to completing surveys  and/or research questionnaires related to your opinion of current or potential future  services that may be offered. 

ETA uses various third-party social media features including, but not limited  to, Instagram, Facebook and other interactive programs. These may collect your IP  address and require cookies to work properly. These services are governed by the  privacy policies of the providers and are not within ETA’ control. 

Disclosure of Information 

ETA may not use or disclose the information provided by you except under  the following circumstances: 

  • As necessary to provide services or products you have ordered; In other ways described in this Policy or to which you have otherwise  consented; 
  • In the aggregate with other information in such a way so that your identity  cannot reasonably be determined; 
  • As required by law, or in response to a subpoena or search warrant;
  • To outside auditors who have agreed to keep the information confidential; As necessary to enforce the Terms of Service; and 
  • As necessary to maintain, safeguard and preserve all the rights and property  of ETA.

Non-Marketing Purposes 

ETA greatly respects your privacy. We do maintain and reserve the right to  contact you if needed for non-marketing purposes (such as bug alerts, security  breaches, account issues, and/or changes in ETA product and services). In  certain circumstances, we may use our website, newspapers, or other public means  to post a notice. 

Children under the age of 13 

ETA’ website is not directed to, and does not knowingly collect personal  identifiable information from, children under the age of thirteen (13). If it is  determined that such information has been inadvertently collected on anyone under  the age of thirteen (13), we shall immediately take the necessary steps to ensure  that such information is deleted from our system's database, or in the alternative,  that verifiable parental consent is obtained for the use and storage of such  information. Anyone under the age of thirteen (13) must seek and obtain parent or  guardian permission to use this website. 

Unsubscribe or Opt-Out 

All users and visitors to our website have the option to discontinue receiving  communications from us by way of email or newsletters. To discontinue or  unsubscribe from our website please send an email that you wish to unsubscribe to  care@etaliving.com. If you wish to unsubscribe or opt-out from any third-party  websites, you must go to that specific website to unsubscribe or opt-out. ETA  will continue to adhere to this Policy with respect to any personal information  previously collected. 

Links to Other Websites 

Our website does contain links to affiliate and other websites. ETA does not claim nor accept responsibility for any privacy policies, practices and/or procedures  of other such websites. Therefore, we encourage all users and visitors to be aware  when they leave our website and to read the privacy statements of every website  that collects personally identifiable information. This Privacy Policy Agreement  applies only and solely to the information collected by our website.

Notice to European Union Users 

ETA’ operations are located primarily in the United States. If you provide  information to us, the information will be transferred out of the European Union  (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy  became operational on August 1, 2016. This framework protects the fundamental  rights of anyone in the EU whose personal data is transferred to the United States  for commercial purposes. It allows the free transfer of data to companies that are  certified in the US under the Privacy Shield.) By providing personal information to  us, you are consenting to its storage and use as described in this Policy. 

Security 

ETA takes precautions to protect your information. When you submit sensitive  information via the website, your information is protected both online and offline.  Wherever we collect sensitive information (e.g. credit card information), that  information is encrypted and transmitted to us in a secure way. You can verify this  by looking for a lock icon in the address bar and looking for "https" at the beginning  of the address of the webpage. 

While we use encryption to protect sensitive information transmitted online, we also  protect your information offline. Only employees who need the information to  perform a specific job (for example, billing or customer service) are granted access  to personally identifiable information. The computers and servers in which we store  personally identifiable information are kept in a secure environment. This is all done  to prevent any loss, misuse, unauthorized access, disclosure or modification of the  user's personal information under our control. 

The company also uses Secure Socket Layer (SSL) for authentication and private  communications to build users' trust and confidence in the internet and website use  by providing simple and secure access and communication of credit card and  personal information. In addition, ETA is a licensee of TRUSTe. The website is  also secured by VeriSign. 

Although we maintain reasonable and appropriate measures designed to maintain  information we collect in a secure manner. We have taken certain physical,  electronic, and administrative steps to safeguard and secure the information we  collect from Site visitors. Even though we follow reasonable procedures to try to  protect the information in our possession, no security system is perfect and we  cannot promise, and you should not expect, that your information will be secure in  all circumstances.

Acceptance of Terms 

By using this website, you are hereby accepting the terms and conditions stipulated  within the Privacy Policy Agreement. If you are not in agreement with our terms  and conditions, then you should refrain from further use of our sites. In addition,  your continued use of our website following the posting of any updates or changes  to our terms and conditions shall mean that you agree and accept such  changes. 

How to Contact Us 

If you have any questions or concerns regarding the Privacy Policy Agreement  related to our website, please feel free to contact us at the following email or mailing address. 

Emailcare@etaliving.com

Mailing Address: 

ETA 

2400 E Katella Ave #800,

Anaheim,

CA 92806,

United States

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